Cox – Best bundle discounts. fun 1. If our technician needs to install our cables and switch your broadband over, it will take more time, but you’ll be offered the next available installation visit when you place your order. How to install your Virgin TV. Optimum – Best bundle. 168. Contract states "normally available speed" as between 1077 - 1139 Mbps. You can choose from a range of superfast speeds: M50 – average speeds of 54Mbps. Virgin Media M250: 264Mbps download, 25Mbps upload. When Virgin Media was installed in my area I signed up on a deal including 200Mb broadband, weekend phone calls and maxi TV package for £45 but a year later when I tried to renew the cost for the same package plus anytime calls jumped up to £78 a month (18 month contract). They will now ‘install’ mid March. AT&T – Best internet options. No setup fee. For just £70 a month, customers will get Virgin’s ultrafast broadband and more than 230 TV channels, including Sky Sports HD and Sky Cinema HD. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Note: If the Virgin 360 TV box has been connected via ethernet prior to first boot up the “Select Location” and “Home Network Setup” screens may not appear and the box will move to the next step which is a software update. Sky scores 1. 0. Visit now. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. As the former state provider, Movistar still dominates the home internet market in Spain, accounting for almost 40% of all connections in the country. Within that letter or email, we’ll also include information about any other changes we’re making, and. Worried about online fraud and security or received a notification from us of an issue? Find support in the Security & Fraud Hub. Back to the top. 15 if we don’t turn up on the promised day of an. Step 2: Order your Sky Broadband service. £29. 8. Three recently had a 30-day 4G unlimited package for ~£20. Connect the Power supply to the back of the Virgin TV box. Connection times. Often people will google something along the lines of ‘virgin media moving home how long’. Apparently its system shows the installation as complete and our account as active. For more information please visit:are four main options and all are unlimited so there's no monthly usage cap. Back a step. £8 a month add-on or at no extra cost. 0 and phone. They will run the cable underground. cable my street? Put simply, Virgin Media offer the fastest widely available broadband connections in the country. How long does Hyperoptic take to set up? Our installs are quick and easy. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. You’ll currently pay £45 per month for Gig1. 18. You'll see this icon when we think it'd be helpful for you to pause the video. your new services from Virgin Media in less than an hour. Switching from Virgin Media to BT: The key points. Details. 9 Switch on at the mains socket and then use the switch at the back of your new Virgin TV box to turn it on. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Whether you want more privacy or help managing your calls, the best broadband and phone deals let you tailor your services. Feel free to pause at other times, too! First, we need to get you activated. Free Virgin Media Hub 5 Wi-Fi router. in which case it won't happen until you receive and install the new equipment. Phone line - 5 mins. 7. xxx. Install your Boosters. The equation for calculating download time is: File Size in bytes / (Download Speed in bits / 8) = Time. on 2 occasions i booked an engineers visit, to install virgin tvo box- running cable from connection outside to downstairs dinning room. Plug the cables in. The only time you won’t be able to install Virgin yourself is if your home has. This promotion means you won’t pay the usual setup fee of £35. Hi @sarahasbury. Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. No setup fee is available on all bundles, broadband & phone, and broadband only packages. The engineer will be working both inside and outside your property. An engineer will visit your home within the confirmed time slot we’ve given you to install the new line. 2 weeks ago. Available with M50 broadband or faster. If you want a phone (and broadband) line but don't want to take out a package, you'll most likely have to pay for it. 0 or 3. I'm still waiting at the end of June. Just upgraded to Gig1, all set up okay. A simple guide to attitude move TELLY, broadband & home phone you. Would it take a day or two to get up to around that? No, VM internet does not work like that, it’s immediate. We'll connect you in 4 to 21 working days - you'll get a provisional date once we've checked your details during the order. If it takes a long time to install, it is usually because your home requires. From £ 38 a month. In most cases, broadband providers give the option of a 12. Internet Members can add Virgin Plus TV to an eligible unlimited Internet plan, starting from $35 /mo. • Install future proof-technology, investing now for the next 50 years! • Huge capacity to allow all devices in a home to connect seamlessly and without compromise • Enabling consumers to have access to more fibre-broadband providers • Providing a new level of service with high-speed connectivity for download andHi @Rats180. The delay now is because the contractors have to install temporary traffic lights to open up the manhole and clean it out because the cables need to come from over the road. 0, which suggests most of the site’s broadband reviews are negative. Hello, No we weren't offered self install, and the technician had to install the line today as he mentioned needing to drill through the wall. broadband, TV and home phone customers, by letter or email, to explain why our prices are going up. No rubbish, no boxes, no furniture, no bikes and vehicles. Choose your package. That says a service should be performed within a reasonable. Once your property is connected to our network, you can buy phone, tv, and broadband packages from your chosen Service Provider. Reply. Virgin Media M500: 516Mbps download. so long as your address is already wired for service. If you are unable to resolve an issue with Virgin Media Internet Security yourself, please contact Virgin Media Internet Security support on 020 3936 3621. The engineer will usually be at your home for one to two hours, doing work inside and outside your home and testing the new line. Virgin Media Wall Socket Example 2. Virgin Media is the only option we have for fast fibre optic cable internet and they have pushed our install dates out 3 ties within the last 2 months. This installation can be arranged through Sky and will typically cost £20. On the day, we'll switch it on any time up to midnight and we'll do our best to make sure you don't lose service. Self-install your Virgin Media services. Virgin asks for at least 30 days notice to take your supply over to your new home and complete the Virgin Media moving home process. Step2. Home rentals and long broadband contracts Many broadband contracts, and most of the best deals, have a term of 18 or 24 months, which can be longer than the lease on a rented home. 168. - Virgin Media Community - 5325098 I have been waiting 10 weeks to have broadband installed in a house 4 doors away from where I previously had Virgin Broadband The service - 5325098 The time it will take to install your Virgin Media kit depends on several factors. This promotion means you won’t pay the usual setup fee of £35. Virgin Media M125: 132Mbps download, 20Mbps upload. 0 and phone. 6, 10. Which is the quickest broadband provider to install broadband? There's not much in it between broadband providers when it comes to installation time. Connect the Virgin TV 360 box to your home network and you’ll be ready to watch recordings on any other Virgin TV box that’s connected to the same network. No setup fee. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. You should see one (or more) private address (es) for IPV4 - probably 192. This video will show you how to install a Virgin Media extension cable. When it finally happens, you have 14 days in which to cancel it at no cost to yourself and keep the other service. 1 - look at what your alternatives are - maybe a rolling 30 day contract or a longer term one that you know will happen in the time scale given. For last 20years plus- virgin media has been charging me expensive premium prices and using scare tactics of data usage to prevent me moving. Whether you’ve already decided to cancel and want to know how to do it, you’re cancelling because you’re moving and our services aren’t available at your new address, or you’ve already booked your cancellation and need the next steps, here’s everything you need to know. Call either 0345 454 1111, or 150 from a Virgin landline or mobile phone. BT will inform you of the estimated time it will take for installation once you place an order and agree on a date for the broadband service to be installed. Excludes broadband faults and broadband network outages. Granted the fibre broadband package is twice as fast as mine, but my computer wouldn't be twice as fast. We all know and love the internet and TV services that can enter our homes through entry points. Push the white cable (from the old Hub) into the back of the new Hub. Once you have the Downloader installed, you can enlist its help in getting the Virgin TV Go. Installing FTTP can take up to three hours. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. Solved: Hi, On Friday I signed up for a broadband contract for my new home and was surprised to get a phone call this morning from an - 5171702. How long does switching take? Switching typically takes a maximum of 14 days, but can be longer if the provider is busy, or you need an engineer. Sky, like most broadband providers in the UK, uses the Openreach broadband network to provide its services. Connection times vary depending on whether there is an existing line at the property we can reconnect, or you need a new line. 50 a. If you have an other QuickStart installation from Virgin Media,. Or you may be quicker than average! You won’t be involved the whole time. This installation can be arranged through Sky and will typically cost £20. So all you have to do is plug in, connect to WiFi and get streaming. Hey I just got my broadband router delivered but I don’t have a plug anywhere is my home to plug. VPN Apps. Virgin Media scores a seemingly low 2. Or you may be quicker than average! You won’t be involved the whole time. xxx and on the same interface, see a public IPV6 address that start "2a0e". Setting up Sky Glass. Installation can take between 1 hour and up to two days. When opening the Virgin TV Go app for the first time (after downloading it free from from Google Play or Apple’s App Store, Select Register. This is so your engineer can secure their ladders and work safely. £140 for a new line. How long does it take to install fibre broadband? Just half an hour or so, if QuickStart 's available at your address. Troubleshooting Troubleshooting:You can get in touch either by calling on 0345 454 1111 or by sending a message via the online chat service. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. What compensation you're entitled to. Both Sky and Virgin have a varied selection of broadband speeds, all with unlimited downloads. If all wayleave permissions are granted, we would then begin planning, cabling, and construction before then installing. You'll be surprised how much speed you can lose through wireless. Since then, Virgin Media claims it is unable to complete my installation or deal with problems with the service. We cannot control when or if work and installation can go ahead. Apparently its system shows the installation as complete and our account as active. We’ll get your service up and running and will clean. You may not have access to BT’s full fibre broadband packages in your area. To order an adapter, simply click Ready to switch in the. Make sure to take our kit with you when you move. If your service goes down, and you report it to your provider, an £8. The engineer will be working both inside and outside your property. How we'll install your FTTP. Our latest broadband statistics reveal one in six (15%) broadband users paid between £20 to £29. I know it's a how long's a piece of string type question but i would like to roughly know how long from ordering virgin do you get it installed. I ordered my broadband on the 27th September 2021 for my new home. Here's breakdown of the installation costs for some providers: Summary of installation costs for UK broadband providers - last checked October 2023. If you are moving abroad, we will have to cancel your Virgin Media subscription in Ireland. I get on to chat with them, they say they’ll send one within twenty four hours. Switch on the Wi-Fi booster and wait for a light indicating that it’s working. The speed you receive where you live may be lower than that listed above. See full list on cable. About Virgin Media Broadband. If you have an other QuickStart installation from Virgin Media,. Why I left Virgin after 0 days. App Store. No setup fee is available on all bundles, broadband & phone, and broadband only packages. 9Virgin Media Community; Broadband; QuickStart, set up and connections;. Long or short broadband contract. More Details. You can give us this notice by calling freephone 1908. 3. For example, Google Fiber is 50 times faster than Xfinity Prepaid Internet, while costing you only an additional $25 per month. Activate Install Virgin Broadband Install Virgin TV Install Virgin Phone Hub Do this first. There are different ways of installing fibre broadband, depending on what kind of property you live in or whether there's an Openreach modem already installed. However, it does mean you will be tied to that provider for the duration of the contract term, which can make things tricky if any of the housemates decide to move out. How long will the QuickStart installation take me? WiFi Hub - 30 mins. The cost of a new landline is around £140, while the cost of reactivating an old line is £. If Virgin had told me a couple of days before I could’ve. Also the bolt on sim o2 contract with Virgin Ultimate Volt bundle states it’s unlimited data , unlimited mins and text however it’s only saying 250gb per month on my o2 app, I’ve rung o2 and they confirmed what I said and made a note and advised to check on my first bill for any changes but I’ve already checked my first bill and it. WiFi speed seems to be variable depending on device so no complaints. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Virgin Media Ireland provides answers to all your broadband questions here. (Self Install) For a self-install, please see our step-by-step guide. You could try the text messaging service. While that may seem like a great deal for a lot more speed, all that extra speed. Nice, easy, and convenient. Provided you are out of contract and on a monthly rolling deal, cancelling your Virgin Media service is very straightforward. You might also need to change it if your current package isn’t available at your new address. an engineer will need to come and install it. QuickStart, set up and connections. If you’re having Virgin Media installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. Someone over the age 18 (who can approve any work needed) will need to be home for the appointment slot as well as a few hours after, in case you’re the engineer arrives towards the end of the slot. The installation was booked for mid-August and, as at that point a full. When you switch to Virgin Media you will be given a choice of installation dates before you place your order. Installation date delays. Despite me only being on - m100 broad band + Talk anytime phone (no t. Install problems. As long as someone over the age of 18 is in the property when we arrive we’ll complete the install during your appointment slot. 09/03/2016 12:. Key words are initially, confirmed and writing. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. 0 it says Pair WPS. *Average speeds are based on the download speeds of at least. The upshot of this is that if you are switching to Sky from another. So I’ve had Sky Broadband for nearly two decades and their customer service is first class in my - 5277128 - 3Virgin Media broadband speeds. 3 – New Build Site Drawing Guidelines 4 – New Build Best Practice Guidelines 5 – Chamber Sizes and Approved Lids 6 – Preformed vs Brick Chamber Construction 7 – Monobox® Chamber Assembly 8 – Modula® Chamber Assembly 9 – Fortress® Chamber Assembly 10 – Ultima® Chamber Assembly 11 – Brick Built Chambers 12 – Residential Termination BoxAs announced in September 2021, a new easier and quicker switching process for all broadband and landline services, One Touch Switch, was due to be launched on 3 April 2023. Available to Virgin Media residential broadband customers on M50 broadband or faster. ie. I have been waiting 10 weeks to have broadband installed in a house 4 doors away from where I previously had Virgin Broadband. Video guide prepared by Luqman Khanis with how to self install virgin media pod. This promotion means you won’t pay the usual setup fee of £35. Internet Members can add Virgin Plus TV to an eligible unlimited Internet plan, starting from $35 /mo. Contract states "normally available speed" as between 1077 - 1139 Mbps. Switching from Virgin Media to BT: The key points. If you’re having Virgin Media installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. I'm guessing my prefered date may be altered. 3 At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. See this. Region No. With a landline: 14 days. How long should it take to - 5243138. Call the pre-installation and delivery team on. Run tests on your kit. Set it up about an hour ago. I was told installation would be in February. 40 payment is due to cover the first two full working days. Dave. No hassle. In the UK, Virgin Media claims to be “the UK’s fastest major broadband provider”. When you’ve got your QuickStart kit, we’ll enabling your account and you can start installment get Virgin Media. Call, chat or visit a Virgin Plus store to get this offer. Could Cable My Street bring Virgin Media to your home?Install Virgin TV Install Virgin TV 3. Networking and WiFi. They usually last about one hour and can be booked six days a week, at a time that suits you. How to cancel Virgin Media Broadband and TV. Virgin 360 TV comes with any Virgin package that has Virgin TV included in it - so if you’ve opted for a broadband and TV deal, you’ll also get the Virgin TV 360 Box and all the extras that come with it as it is the default box Virgin sends to customers. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1 and Volt customers. The quickest way to do this is by calling Virgin Media’s customer service team on 0345. 17 minutes ago. Minimum term applies to your broadband service, check basket for details. M50 Fibre Broadband (average download speed at peak 54Mbps) and Talk Weekends. TV. Please leave for a furtherBare in mind they have less than an hour to get the install done. Price includes line rental (£19 a month). How long does it take? Ideally, fibre installation should only take a few weeks, but it can take a lot longer under special circumstances or if consents are required. per month and watch the hottest live and on-demand content, anytime and anywhere. If you’re worried about your smartphone’s security check out Virgin Media Internet Security, which as a Virgin Mobile customer, you’ll pay nothing for 3 months, then just £3 a month (or £30 a year). A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. WiFi Guarantee with WiFi Max: Available to Virgin Media residential broadband customers on M125 broadband or faster provided you are not taking services in any of our 2022/2023 network expansion areas. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. All our deals are unlimited broadband. First agree with your engineer where the FTTP connection will enter your premises. 7 3. At least 30Mbps download speeds in every room or £100 one-off credit. The new Virgin TV 360 set-top box and Mini box. We live in the upstairs flat of a house and we have arranged to have fibre installed at the property. Check AvailabilityVirgin Fibre Areas only. 83 per day if we don’t install your services on the promised day until installation’s completed. On the website it says you must book a slot no more than 10 days away. Using your TV remote push the Input, AV or Source button. Take a look at the contract lengths a provider offers and consider whether you want to commit to a short-term or long-term contract. Right now, you can get Virgin's 250Mb Broadband package for only £30 per month for 18 months. Broadband + Television: 500Mb Broadband + Loaded TV €50 a month for 12 months €104 thereafter "T&Cs apply. Virgin Stream hub offering money-back for. Excludes broadband faults and broadband network outages. This process can take up to two weeks. It is really quite simple. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. 01/09/14 - 13:14 #2. Our latest broadband statistics reveal one in six (15%) broadband users paid between £20 to £29. 1 Install your Boosters 1 Install your Boosters Plug the smaller Booster. Then plug your Sky Stream puck into your other TV and the power supply, and follow the on-screen instructions. You might have to use microfilters to connect your landline phone as well as your broadband. If our technician needs to. How to install your Virgin TV | Virgin MediaInst ll tion guide 3 Inst ll Virgin Bro db nd 4 Inst ll Virgin TV 5 Inst ll Virgin Phone 1. So, a 50 minute broadband, TV and phone install should really take you just 10 to 20 minutes to plug in. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. They'll then install a fibre socket inside. No need for an engineer visit. Activate Install Virgin. Last updated: 16 November, 2023 | Estimated Reading Time: 10 Minutes Can you install broadband yourself? In some cases, you will be able to install the. Help and Support from Virgin Media. You can give us this notice by calling freephone 1908. Double click the Broadband2Go setup package on Mac to begin installation. It's a 15cm x 13cm external junction box that we install on the outside of your property which connects the property to the Openreach fibre network. Once you’ve picked your service, Sky will confirm your activation date. It’s much simpler to use the download time calculator above, especially when you get into the hundreds or thousands of megabytes. 1 1. Stay online with 4G broadband back-up. However, don’t let that stop you from shopping around for the right deal for your needs. Broadband installation. Plug your Wi-Fi booster into. Support; Broadband Support. As long as. the appointment is from 1pm-6pm. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. When it comes to set-up costs for Sky, these usually start around the £20 mark and can reach as high as £50, plus an. Virgin Media M250: 264Mbps download, 25Mbps upload. The timescale is usually 90 days but if there is someone else in the property who hasn't had Virgin Media prior or in the last 90 days they could sign up once the current account has been cancelled. Once you have a confirmed install date,. Volt benefits with O2. Alternatively, you can call us on 789 from your Virgin Mobile phone, or 0345 6000 789** from any other phone and we'll be happy to help. Maggy. For information on service providers selling Full Fibre Broadband visit our FTTP providers page. Please leave for a furtherWe will contact you within 3 working days to confirm when we’ll set-up or install your service. And that’s because when you inform the broadband supplier is important. on 21-02-2023 11:49. An Openreach engineer will install your new phone line. co. How to register to use the TV Go app or website. To avoid getting stuck paying for a broadband service that you no longer need, or risk being hit with a cancellation fee, you need to make a plan. £28. Sky usually takes around two weeks to get a new broadband connection set up. deal anytime. This is far cheaper for this speed compared to the likes of Sky, Virgin Media and BT, who charge £28-30 per month for similar packages. Hi, I am a new customer to Virgin Media and on April 10 I ordered the QuickStart self-install pack, with the chosen delivery date for April 15. A bit more expensive than Virgin's, but I'm paying for a A+ service that has only gone down twice in 2 years, for no more than 5 minutes. You’ll find some simple step-by-step instructions telling you how to set up each of your services. You'll have 30 days to cancel your account. guide 3 Inst ll Virgin Bro db nd 4 Inst ll Virgin TV 5 Inst ll Virgin Phone 1. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1 and Volt customers. If our technician needs to install our cables and switch your broadband over, it will take more time, but you’ll be offered the next available installation visit when you place your order. There are four main options and all are unlimited so there's no monthly usage cap. When you switch to Virgin Media you will be given a choice of installation dates before you place your order. Confirmation email received and engineer appointment showing. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. Solved: My broadband tv and phone couldn’t be connected due to the subcontractor not running the fibre the guy that came out to install - 5183703 Browse Virgin Media Virgin Media CommunityWhen you have Virgin Media Fibre Broadband, you don’t need a phone line. £8p/m extra or included with Gig1 or Volt. Gig1 Fibre Broadband (average download speed 1130Mbps). Installation generally takes an hour and engineers will install a socket up to 10 metres from the entrance. This may include running new cables, or disconnecting old extension wiring and powerline adapters. Moreover, you can take your services over to your new address. With Virgin TV Go, users can access a range of content on their Firestick, including live TV, on-demand shows, and more. If it’s really fast broadband you want, you’re more likely to be able to access Virgin’s network than Sky’s new ultrafast speeds. 1. On the agreed activation date, plug your router into the master phone socket using the cables provided. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Virgin Media Ireland Limited, Macken. 6 When working normally the power light will be on and the connection light will be off. I forget about it and think nothing. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. I accepted a deal on the phone on Monday, equipment came yesterday, but the new package hasn't activated yet. Just make sure you plug in on the go-live dates, which you can find in the letter we sent you. Having a landline phone will likely require a connection charge of £20. I have been trying to switch to Virgin broadband because it is by far the fastest in my area. 5. M50 Fibre Broadband (average download speed at peak 54Mbps) and Talk Weekends. The engineer will install one master phone socket at your address. Did you go for the option of having everything done by one of our expert technicians? When Virgin Media was installed in my area I signed up on a deal including 200Mb broadband, weekend phone calls and maxi TV package for £45 but a year later when I tried to renew the cost for the same package plus anytime calls jumped up to £78 a month (18 month contract). I will be at. S ales operative - 5187264If you're staying at the same address and changing product (for example, Broadband, Superfast Fibre or Fibre 100) it should be 1-2 weeks. In other words, your broadband should work. Install Virgin TV 360 Mini box 5 mins 4 Install Virgin TV Go app 10 mins 2 Uninstall TiVo box 1 Upgrade V6 box to Virgin TV 360 30 mins. Sometimes they'll need to create new hole. Further exclusions & legal stuff apply. Virgin Media Ireland provides answers to all your broadband questions here. A Virgin Media wall socket is simply a point of entry into your home. 9 Switch on at the mains socket and then use the switch at the back of your new Virgin TV box to turn it on. Bundle your deals: Add TV with hundreds of channels and mobile services from Virgin Media O2. Kind regards. An engineer will visit your home within the confirmed time slot we’ve given you to install the new line. Installation waiting times The quickest broadband installation time you can expect is within two weeks. This is what I tried to enter. The engineer will install one. You won’t be involved the whole time. When you place your order, we'll let you know whether you can choose QuickStart (our self-install option) or if you'll need one of our expert engineers. The UK’s most popular channels, Catch Up services and built-in apps, in one place. This is what you need to do next: Connect the short adaptor cable to the connector cable that was plugged into your old set-top box. How to install Virgin Media broadband . We’ll send you a reminder email closer to the date too. So i recently bought a 500mbs broadband package as I just moved house, this was back around the start of march, the inital date i was quoted was the…Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Help and Support from Virgin Media. You’ll need an adapter to get your fibre landline service up and running. *Average speeds are based on the download speeds of at least 50% of customers at peak time (8pm to 10pm). If something doesn’t look right, try plugging the mesh WiFi Pod into a few different places around your home to find the best coverage. Without a landline: 21 days. These contracts offer a more basic broadband connection and start from £12. 8 3. -2023 18:27. Unfortunately transferring numbers over are not as quick as our broadband speed. In either case, you should be connected to Sky broadband within two weeks. £8p/m extra or included with Gig1 or Volt.